Service Provider Agreement

Last Updated: May 16, 2024

A to B Labs, Inc. d/b/a Move AI (“Move AI”) allows consumers of Move AI (collectively, the “Consumers”) to provide information related to relocation needs and solicit bids for various services related to relocation of household goods and personal property from service contractors, including motor carriers and other providers (collectively, a “Service Provider”). On behalf, and as representative, of a Service Provider (“You” or “Company”), You are permitted to use the website (www.MoveAI.com) (the “Website”) and the information contained therein or transmitted to you therefrom, subject to the terms and conditions contained in this Service Provider’s User Agreement, which may be modified, amended or replaced by Move AI from time to time at Move AI’s sole discretion (collectively, the “Agreement”). Such modifications will become effective immediately upon the posting thereof. This Agreement shall also govern other aspects of Your relationship with Move AI beyond Your use of the Website, as described herein.

In consideration of Move AI granting the Company access to its Website and the information contained therein, and in order to use the Website, You must read and accept all of the Terms and Conditions in, and linked to, this Agreement. It is the Company’s responsibility to review this Agreement on a regular basis to keep itself informed of any modifications.

BY ACCEPTING THE TERMS AND CONDITIONS OF THIS AGREEMENT, THE COMPANY ACKNOWLEDGES IT HAS READ, UNDERSTANDS AND AGREES TO BE BOUND BY ALL OF THE TERMS, CONDITIONS, AND NOTICES CONTAINED IN THIS AGREEMENT JUST AS IF YOU HAD SIGNED THIS AGREEMENT.

1. BUSINESS CENTER
By agreeing to the Terms and Conditions of this Agreement, the Company is hereby permitted to use the services offered to Service Provider’s including, without limitation, access to Consumer information related to relocation service needs and the coordination of bids presented to the Consumer, the ability to update and maintain profile information on the Company, and such other services that Move AI may offer to Service Providers from time to time (collectively, the “Services”).

2. PAYMENTS
Funding the Escrow Account 
Customers are required to fund an escrow account controlled by Move AI via a debit transfer two days prior to the scheduled move date to ensure all funds are cleared and available. This provides sufficient time to secure the necessary resources and personnel for the move. If funds are not deposited two days prior to the move, MoveAI offers an unannounced 48-hour grace period during which the Customer can still transfer the funds without penalty. If funds are still not received within this period, MoveAI reserves the right to charge the Customer's credit card for the full amount due, including any applicable cancellation fees charged by Service Providers due to late cancellation.

Payment Release
The Service Providers scope of work is considered complete when the Customer confirms that all services have been rendered satisfactorily. A unique confirmation code, provided to the Customer on the day of the move, must be given to the Service Provider as proof of job completion. If the Customer does not provide the confirmation code immediately post-service, the funds will be automatically released to the Service Provider after 48 hours unless a dispute is filed by the Customer.

Cancellation and Refunds
Customers may cancel the relocation services up to 48 hours before the scheduled move without incurring any fees. Cancellations made after this point may be subject to Service Provider cancellation fees, which will be deducted from the refunded amount.  If a Service Provider fails to perform the agreed-upon services or significantly underperforms, the Customer is entitled to a refund. This refund will be processed after review and confirmation of the claim by MoveAI.  In the case of an overpayment or billing error, the excess amount will be automatically refunded to the Customer's original payment method within five business days of acknowledgment of the error.

Regulatory Compliance and Data Protection
All escrow transactions will comply with applicable financial regulations and data protection laws to ensure security and legal integrity.  Financial data and personal information are strictly confidential and will not be shared with third parties without explicit consent, except as required by law.

Dispute Resolution 
In the event of a dispute, funds will be held in escrow until the dispute is resolved. MoveAI will facilitate a resolution process as detailed herein below.

3. LIMITED LICENSE
By agreeing to the Terms and Conditions of this Agreement, Move AI grants the Company a limited license to access and use the Website and the Services as necessary to perform Companies obligations in quoting and providing Services. Notwithstanding the foregoing, the Company acknowledges and agrees that it will not access, reproduce, duplicate, copy, sell, re-sell, visit or otherwise exploit the Website (or any of the content therein including, without limitation, any Consumer Content or any profiles of Move AI members) or Services for any other commercial or other purpose, without the express written consent of Move AI.

In addition, the Company shall not offer any Services to a Consumer at a rate below the rate quoted to the Consumer through Move AI. For clarity, the intention of this paragraph is to prevent Consumers brought to Service Provider by Move AI from being quoted at a lower rate than they were already quoted, especially if Consumer contacts Service Provider outside of the Move AI platform.

4. CONSUMER AND SP CONTENT
Consumers may submit a bid request and other information (collectively, “Consumer Content”) related to a relocation request. Move AI does not endorse and is not responsible or liable for any Consumer Content, SP Content (as defined below), data, advertising, products, goods or services available or unavailable from, or through, Move AI. The statements, information and bid requests contained in any Consumer Content are solely the from the Consumer submitting such Consumer Content and do not reflect the opinion or property of Move AI or any of its affiliates or subsidiaries or any of their respective owners, managers, officers, employees, agents or representatives.

The Company acknowledges and understands that Move AI simply acts as a passive broker and conduit and an interactive computer provider to connect Consumers with relocation needs and the Consumer Content with Service Providers who are able to bid and perform to meet the needs of the Consumer. Move AI does not have any duty or obligation to investigate the accuracy of Consumer Content or the quality of the work performed by the Company or any other Service Provider.  By using the Services, the Company agrees that it is solely the Company’s responsibility to evaluate the Company’s risks associated with the use, accuracy, usefulness, completeness, appropriateness or legality of any information, responses, writings or other materials that the Company submits, transmits or otherwise conveys through the Services (collectively, “SP Content”).

Under no circumstances will Move AI be liable in any way for any Consumer Content or SP Content including, but not limited to, any Consumer Content or SP Content that contains, errors, omissions or defamatory statements, or for any loss or damage of any kind incurred as a result of the use of any Consumer Content or SP Content submitted, accessed, transmitted or otherwise conveyed via the Services or otherwise.

The Company hereby waives any claims, rights or actions that it may have against Move AI or any of its affiliates or subsidiaries with respect to any Consumer Content or SP Content and releases Move AI and each of its affiliates and subsidiaries from any and all liability for or relating to Consumer Content or SP Content.

The Company agrees to indemnify and hold Move AI and each of its affiliates and subsidiaries and their respective owners, managers, officers, employees, agents or representatives harmless for any damages that may arise, directly or indirectly, from any claim or right it may have against Move AI with respect to any Consumer Content submitted by a Consumer which is communicated, posted or published by Move AI on its Website or to a third party.

The Company acknowledges and agrees that the Company can neither require Move AI to place the Company on its Website. The Company further acknowledges and understands that the Company is not a Consumer of Move AI, cannot refer to itself as a Consumer of Move AI, and is not afforded the same access to the Website as a Consumer nor the benefits afforded to a Consumer.

SP Content shall not contain any unauthorized content which includes but is not limited to:

1. Offensive, harmful and/or abusive language, including without limitation: expletives, profanities, obscenities, harassment, vulgarities, sexually explicit language and hate speech (e.g., racist/discriminatory speech.);

2. Bids that do not address the Consumer Content or that are not firm bids that upon acceptance will not be honored or adjusted;

3. Messages that are advertising or commercial in nature, or are inappropriate based on the applicable subject matter;

4. Language that violates the standards of good taste or the standards of the Website, as determined by Move AI in its sole discretion;

5. Content determined by Move AI, in its sole discretion, to be illegal, or to violate any federal, state, or local law or regulation or the rights of any other person or entity;

6. Language intended to impersonate other users (including names of other individuals) or to be offensive or inappropriate user names or signatures; and/or

7. Content that is not in English, that is encrypted or that contains viruses, Trojan horses, worms, time bombs, cancelbots or other computer programming routines that are intended to damage, interfere with, intercept or appropriate any system, data or personal information.

The Company acknowledges and agrees that Move AI in its sole discretion may remove without notice any SP Content or any portion thereof that Move AI believes violates the foregoing.

Move AI may suspend, restrict or terminate the Company’s use of the Services or any portion thereof if the Company breaches or fails to comply with any of the Terms and Conditions of this Agreement.

Although Move AI does not claim ownership of any SP Content or other communications or materials submitted by or given by the Company to Move AI, by providing SP Content for the Website or other mediums, the Company automatically grants, and the Company represents and warrants that the Company has the right to grant, to Move AI an irrevocable, perpetual, non-exclusive, fully paid, worldwide license to use, copy, perform, display, reproduce, adapt, modify, and distribute such SP Consent and to prepare derivative works of, or incorporate into other works, such SP Content, and to grant and to authorize sublicenses (through multiple tiers) of the foregoing. In addition, by providing Move AI with SP Content, the Company automatically grants Move AI all rights necessary to prohibit the subsequent aggregation, display, copying, duplication, reproduction or exploitation of SP Content on the Website or in any other medium by any other party. No compensation will be paid with respect to Move AI use of SP Content. Move AI is under no obligation to post or use any of SP Content or maintain SP Content. Move AI may remove SP Content at any time in Move AI’s sole discretion.

It is the Company’s sole responsibility to review and monitor any Consumer Content to determine the needs of the Consumer that is posted by Consumers and to submit responses it deems necessary to any Consumer Content to propose a bid for the Consumer’s needs. Move AI does not have any obligation to provide a notice or update to the Company with respect to any new information or Consumer Content that it learns of or receives from its Consumers.

The Company has the sole responsibility of updating any and all of its information on the Website including, without limitation, the Company’s description and profile information.

The Company agrees not to use or cause any robot, bot, spider, other automatic device, or computer program routine or manual process to monitor, duplicate, take, obtain, transfer, modify, use, reproduce, aggregate or copy Move AI, any Consumer Content, any Consumer profiles, SP Content (including SP profiles) or any other content contained on the Website or any other publication of Move AI. You shall not use or cause any device, software, or routine to interfere or attempt to interfere with the proper working of the Website.

The Company hereby represents and warrants to Move AI that (a) all information provided to Move AI by the Company is true, complete and accurate in all respects, and (b) the Company is authorized to submit information to Move AI. Move AI is authorized by the Company to rely upon the truthfulness, completeness and accuracy of SP Content in order to serve its Consumers.

To the extent a third party posts or submits any SP Content or manages the Company’s profile or information on the Website, the Company hereby acknowledges and agrees that the Company shall remain fully responsible for any SP Content or information posted or submitted by such third party.

The Company agrees unless expressly authorized by Move AI not to access, copy, duplicate use, reproduce, alter, modify, create derivative works, display, sell, re-sell, advertise or market with or otherwise exploit for any commercial, educational or other purpose any Consumer Content, any Consumer profiles, any SP profiles, or any other content from the Website or Move AI, including, without limitation, any personal Consumer data or any other content contained in any Consumer Content.

The Company acknowledges and agrees that as part of the Services, Move AI creates anonymous email addresses and phone numbers to facilitate and protect the privacy of communications between Service Providers and Consumers. By using the Services, the Company understands and agrees that Move AI can access, monitor, and analyze all text messages, voice communications, and other interactions between Service Providers and Consumers that occur through these anonymous channels. This monitoring allows Move AI to ensure the quality and safety of the interactions and to generate objective performance reports based on the observed interactions. The Company expressly grants Move AI permission to access and monitor these communications as part of the Services.

5.PRIVACY
The Company agrees to be bound by Move AI’s Privacy Policy, found HERE.The Company acknowledges that the Website utilizes one or more website analytic services, including which may record mouse clicks, mouse movements, scrolling activity and text entered into the Website by users. These services do not collect personally identifiable information that is not voluntarily entered into the Website by the user. Move AI uses the information collected by these service providers to improve the usability and other features of the Website. Users may choose to disable the service.The Company acknowledges that Move AI will use the telephone numbers, email addresses and facsimile numbers that are submitted to Move AI in connection with registering with Move AI to contact the Company with information regarding Move AI. Move AI agrees not to sell, trade, rent or share such information with any third parties. By providing a wireless phone number to Move AI, Company agrees that Move AI may call or send text messages to the wireless phone number for any purpose, including marketing purposes, using all methods now known and discovered in the future, including, but not limited to, auto-dialers, pre-recordings, and general telemarketing practices. Company agrees that these calls or text messages may be regarding the products and/or services that Company has previously purchased and products and/or services that Move AI may market to me. Company acknowledges that this consent may be removed upon request.The Company acknowledges that Move AI will monitor and analyze communications between Service Providers and Consumers that occur through the anonymous email addresses and phone numbers created as part of the Services. The Company expressly consents to this monitoring and agrees that it is necessary for Move AI to ensure the quality and safety of the interactions and to generate objective performance reports. Move AI will comply with all applicable laws and regulations, including wire-tapping laws, in its monitoring of these communications.

6. INTELLECTUAL PROPERTY
Move AI is the owner and/or authorized user of any trademark and/or service mark, including, without limitation, the name “Move AI”, appearing on the Website and is copyright owner or licensee of the content and/or information on the Website. By placing them on the Website, Move AI does not grant the Company any license or other authorization to copy or use its trademarks, service marks, copyrighted material, or other intellectual property, except as provided herein.The Company acknowledges that Move AI will generate objective performance reports based on its monitoring and analysis of communications between Service Providers and Consumers. These reports are the intellectual property of Move AI, and the Company agrees not to reproduce, distribute, or otherwise use these reports without the express written consent of Move AI.

7. BREACH OF CONTRACT AND LIQUIDATED DAMAGES
Move AI reserves the right to exercise any rights or remedies which may be available to it against the Company if the Terms and Conditions of this Agreement are violated by the Company. These remedies include, but are not limited to, revocation of (a) advertising privileges, (b) use of the Services, or (c) appearances on the Website and/or any other appearances in any Move AI’s publication, and Company agrees that the exercise of one remedy shall not preclude the availability of any other remedy.The Company understands and agrees that, because damages resulting from Company’s breach of this Agreement are difficult to calculate, if it becomes necessary for Move AI to pursue legal action to enforce the Terms and Conditions of this Agreement, the Company will be liable to pay Move AI the following amounts as liquidated damages, which the Company accepts as reasonable estimates of Move AI’s damages for the specified breaches of this Agreement:If the Company posts SP Content in violation of this Agreement, the Company agrees to promptly pay Move AI One Thousand Dollars ($1,000) for each item of SP Content posted in violation of this Agreement. Move AI may (but is not required) issue the Company a warning before assessing damages.If the Company exploits for any purpose (commercial or otherwise) any Consumer Content, profiles of Move AI members or any other information contained on the Website including, without limitation, ratings and/or reviews in violation of this Agreement, the Company agrees to pay Ten Thousand Dollars ($10,000) per report, record or review exploited.If the Company uses or causes any robot, bot, spider, other automatic device or computer program routine or any manual process to monitor, duplicate, take, aggregate, obtain, modify, use, reproduce or copy any Consumer Content, any profiles of Move AI members, SP content (including SP profiles) or any other content contained on the Website or in any other publication of Move AI, the Company agrees to pay One Hundred Dollars ($100) for each report, record, review or other information that is monitored, duplicated, transferred, taken, obstructed, modified, used, reproduced, aggregated or copied.Except as set forth in the foregoing subparagraphs (a) through (c), inclusive, the Company agrees to pay the actual damages suffered by Move AI to the extent such actual damages can be reasonably calculated.Notwithstanding any other provision of this Agreement, the Company reserves the right to seek the remedy of specific performance of any term contained herein, or a preliminary or permanent injunction against the breach of any such term or in aid of the exercise of any power granted in this Agreement, or any combination thereof.

8. LIMITATIONS OF LIABILITY

THE COMPANY EXPRESSLY UNDERSTANDS AND AGREES THAT MOVE AI WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, COMPENSATORY, CONSEQUENTIAL OR EXEMPLARY DAMAGES (EVEN IF MOVE AI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) (COLLECTIVELY, “DAMAGES”), RESULTING FROM: (A) THE USE OR INABILITY TO USE THE SERVICES; (B) THE COST OF ANY GOODS AND/OR SERVICES PURCHASED OR OBTAINED AS A RESULT OF THE USE OF THE SERVICES; (C) DISCLOSURE OF, UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR INFORMATION OR SP CONTENT; (D) SP CONTENT THE COMPANY MAY SUBMIT, RECEIVE, ACCESS, TRANSMIT OR OTHERWISE CONVEY THROUGH THE SERVICES OR THIS AGREEMENT; (E) STATEMENTS OR CONDUCT OF ANY CONSUMER OR OTHER THIRD PARTY THROUGH THE SERVICES; (F) ANY OTHER MATTER RELATING TO THE SERVICES; (G) ANY BREACH OF THIS AGREEMENT BY MOVE AI OR THE FAILURE OF MOVE AI TO PROVIDE THE SERVICES UNDER THIS AGREEMENT; (H) ANY CONSUMER CONTENT POSTED; OR (I) ANY OTHER DEALINGS OR INTERACTIONS THE COMPANY HAS WITH ANY SERVICE PROVIDER (OR ANY OF THEIR REPRESENTATIVES OR AGENTS). THESE LIMITATIONS SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW. In some jurisdictions, limitations of liability are not permitted. In such jurisdictions, some of the foregoing limitations may not apply to the Company.TO THE EXTENT MOVE AI IS FOUND LIABLE FOR ANYTHING RELATED TO THIS AGREEMENT OR THE USE OF THE SERVICES, MOVE AI’S LIABILITY FOR DAMAGES WILL NOT EXCEED ONE HUNDRED DOLLARS ($100.00).Move AI shall not be liable for any claims, damages, or losses arising from its monitoring of communications between Service Providers and Consumers, provided that such monitoring is conducted in compliance with applicable laws and regulations, including wire-tapping laws.

9. INDEMNIFICATION
The Company agrees to indemnify and hold Move AI and each of its affiliates and subsidiaries and each of their respective owners, officers, agents, managers, partners, employees, agents and representatives harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees (whether incurred in enforcing this Agreement or otherwise), made by any third party due to or arising out of the Company’s use of Move AI.

10. DISPUTE RESOLUTION
To expedite resolution and reduce the cost of any dispute, controversy or claim, past, present, or future, between a Customer, a Service Provider and/or Move AI, including without limitation any dispute or claim related to or arising out of this Agreement ("Dispute"), You and Move AI must attempt to negotiate any Dispute informally (the "Informal Negotiations") before initiating any arbitration or court proceeding. Such Informal Negotiations will commence upon written notice as further detailed below. Your address for any notices under this Section is your physical address that you have provided to Move AI. Move AI's address for such notices is:

A to B Labs, Inc., d/b/a Move AI,
Attn: Legal Department,
[201 North Union St, Suite 110, Alexandria, VA 22314].

Process for Informal Negotiations
Step 1: Initiation of Dispute
Customers who are dissatisfied with the services provided by Move AI or a Service Provider must file a dispute form available on the MoveAI platform within 48 hours of the scheduled move completion. The dispute form should detail the nature of the complaint and any supporting evidence (e.g., photos, communication logs).

Step 2: Initial Review
MoveAI’s customer service team will acknowledge receipt of the dispute within 24 hours and provide a reference number for tracking purposes. The customer service team will perform a preliminary assessment to understand the basis of the dispute and attempt an immediate resolution if possible.

Step 3: Mediation
If the dispute cannot be resolved in the initial review, a mediation session will be scheduled within 5 business days. This session will involve the Customer, a representative from the Service Provider, and a MoveAI mediator.  The mediator will facilitate the discussion, aiming to help both parties reach a mutual agreement. The mediator will not make decisions but will guide the discussion to be constructive and fair.

Step 4: Formal Investigation
If mediation fails, MoveAI will conduct a formal investigation, collecting detailed information from both parties, including service logs, communications, and any contractual agreements.  The information will be reviewed by a designated dispute resolution team, which will analyze all details impartially to determine the validity of the claims.  If the dispute resolution team finds that the issue remains unresolved or if either party disagrees with the team’s recommendations, the case will be escalated to the CEO of MoveAI.  The CEO will review the case, considering the recommendations of the dispute resolution team and the interests of all parties. The CEO’s decision will be considered final and binding on all parties involved.  The final decision will be communicated to both the customer and the vendor within 3 business days of the CEO’s review. Appropriate actions, such as the release of funds from escrow or issuance of refunds, will be implemented immediately following the decision.  MoveAI will solicit feedback from the parties involved and review the dispute resolution process regularly to improve efficacy and fairness.

Step 5.  Arbitration. 
If a Dispute is not resolved through Informal Negotiations, you and Move AI agree to resolve any and all Disputes (except those Disputes expressly excluded below) through final and binding arbitration ("Arbitration Agreement"). This Arbitration Agreement shall be governed by the Federal Arbitration Act. The arbitration will be commenced and conducted before a single arbitrator under the Commercial Arbitration Rules (the "AAA Rules") of the American Arbitration Association ("AAA") and, where appropriate, the AAA's Supplementary Procedures for Consumer Related Disputes ("AAA Consumer Rules"), both of which are available at the AAA website (www.adr.org). Your arbitration fees and your share of arbitrator compensation will be governed by the AAA Rules (and, where appropriate, limited by the AAA Consumer Rules). If you are unable to pay such costs, Move AI will pay all arbitration fees and expenses. Each party will pay the fees for his/her or its own attorneys, subject to any remedies to which that party may later be entitled under applicable law. The arbitrator will make a decision in writing. Additionally, the arbitrator, and not any federal, state, or local court or agency, shall have the exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this Arbitration Agreement. However, the preceding sentence shall not apply to the "Class Action Waiver" described in Subsection (4) below.

Excluded Disputes.
You and Move AI agree that the following Disputes are excluded from this Arbitration Agreement: (1) any Dispute seeking to enforce or protect, or concerning the validity of, any of your or our intellectual property rights; (2) individual claims in small claims court; (3) any claim that an applicable federal statute expressly states cannot be arbitrated; and (4) any claim for injunctive relief.

WAIVER OF RIGHT TO BE A PLAINTIFF OR CLASS MEMBER IN A CLASS ACTION.
To fullest extent permitted by applicable law, You and Move AI agree to bring any Dispute in arbitration on an individual basis only, and not as a class or collective action. There will be no right or authority for any Dispute to be brought, heard or arbitrated as a class or collective action ("Class Action Waiver"). Regardless of anything else in this Arbitration Agreement and/or the applicable AAA Rules or AAA Consumer Rules, the interpretation, applicability, enforceability or formation of the Class Action Waiver may only be determined by a court and not an arbitrator.

Rules/Standards Governing Arbitration Proceeding.
A party who wishes to arbitrate a Dispute covered by this Arbitration Agreement must initiate an arbitration proceeding no later than the expiration of the statute of limitations that applicable law prescribes for the claim asserted. The arbitrator shall apply the statute of limitations that would have applied if the Dispute had been brought in court. The arbitrator may award any remedy to which a party is entitled under applicable law, but remedies shall be limited to those that would be available to a party in their individual capacity, and no remedies that otherwise would be available to an individual under applicable law will be forfeited. The arbitrator is without authority to apply any different substantive law. The parties have the right to conduct adequate civil discovery and present witnesses and evidence as needed to present their cases and defenses, and any dispute in this regard shall be decided by the arbitrator. The location of the arbitration proceeding shall take place in the city or county where you reside, unless each party agrees otherwise. A court of competent jurisdiction shall have the authority to enter judgment upon the arbitrator's decision/award.

Severability.
You and Move AI agree that if any portion of this Section entitled "Mutual Arbitration Agreement" is found illegal or unenforceable, that portion will be severed, and the remainder of this Section will be given full force and effect.

11. GOVERNING LAW
This Agreement shall be governed by and construed in accordance with the laws of the State of Delaware, without giving effect to any choice or conflict of law provision or rule (either of the State of Delaware or any other jurisdiction) that would cause the application of the laws of any jurisdiction other than the State of Delaware.

12. LIMITATIONS PERIOD
The Company agrees that regardless of any statute or law to the contrary, any claim or cause of action arising out or related to your use of the Service or this Agreement shall be filed within one (1) year after such claim or cause of action arose or will forever be barred.

13. MODIFICATION
Move AI may modify or restate the Terms and Conditions of this Agreement and such modification(s) will be effective immediately upon being posted on the Website. Move AI will make note of the date of the last update to the Agreement on the first page of this Agreement. The Company is responsible for reviewing these terms and conditions regularly. The Company’s continued use of the Services after such modifications will be deemed to be the Company’s conclusive acceptance of all modifications to this Agreement.

14. DELAYS
The Services may be subject to limitations, delays and other problems inherent in the use of the internet and electronic communications. Move AI is not responsible for any delays, failures or other damage resulting from such problems.

15. ASSIGNMENT
This Agreement may not be re-sold or assigned by the Company. If the Company assigns, or tries to assign, this Agreement, such assignment or attempted assignment will be void and unenforceable. It will not be considered a waiver of Move AI’s rights if Move AI fails to enforce any of the terms or conditions of this Agreement against the Company. In the event a court finds a provision in this Agreement to not be valid, the Company and Move AI agrees that such court should incorporate a similar provision that would be considered valid, with all other provisions remaining valid in the Agreement. No joint venture, partnership, employment or agency relationship exists between the Company and Move AI as a result of this Agreement or use of the Services.

16. BINDING EFFECT
The person agreeing to this Agreement and the Terms and Conditions on behalf of the Company hereby represents and warrants that he/she has the power and authority to bind the Company and that this Agreement and the Terms and Conditions constitutes a valid and binding agreement of the Company.

IF YOU DO NOT AGREE TO ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT, YOU MUST NOT USE THE SERVICES. BY USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THE TERMS AND CONDITIONS OF THIS AGREEMENT AND YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

17. PROVISIONS REMAINING IN EFFECT
In the event this Agreement is terminated, certain provisions of this Agreement will continue to remain in effect, including, but not limited to, Sections 3, and Sections 5-11.